Informational - OCCHD Service Alert: Transparent Screen Lock (TSL) v6.25 Release Notice (CS3081296)

Incident Report for OCC

Investigating

Notification Description: Transparent Screen Lock (TSL) version 6.25 has been released. This release includes a new TSL icon. (Shown below)


What to expect based on your device:
• Windows 11 Audiology-Telehealth Hybrid (ATH) imaged computers: The update will install automatically.
• Non-ATH-imaged devices with TSL already installed: The update will install automatically.
• Non-ATH-imaged devices without TSL previously installed: Install TSL via Software Center using the steps below.

To install via Software Center:
Type "Software Center" into the Windows taskbar search box.
Open the Software Center application.
Search for "Transparent Screen Lock."
Click Install when the new version appears.

Note on the new icon: If your desktop shortcut still displays the old icon ( ) after the update, restart your computer to refresh it.
If the application is not yet visible, please check back later. Deployments are released on a rolling schedule by OIT Region.

Affected Application: Transparent Screen Lock (TSL)

If you have any questions, please contact the OCCHD at 866-651-3180 or via the Portal https://portal.occhdsupport.com

Users can check the operational status of OCCHD-supported applications, subscribe for updates, and view notification history by visiting OCCHD's Status Page at https://status.occhdsupport.com/
Posted May 28, 2026 - 10:26 EDT