Notification Description: Virtual Care Manager (VCM 3.1.3), VA Loaned Device (VALD v1.2.19), Video Visit Conference Now (VVC Now v1.4.26) and accompanying services will be updated on Thursday, August 27, 2026, from 9:00 PM – 11:00 PM ET.
Affected Applications: •No anticipated downtime during this release. •Ability to use VCM will not be impacted. •No impact to applications creating, managing, or joining Video Visits created with Video Visit Service (VVS).
Highlight of Updates: Front-End Updates VCM v3.1.3: •Direct Edit of Veteran Contact Info: VCM users can now edit a Veteran's contact information used for video visits and requests. •Group ATLAS Video Visits: Schedule and manage video appointments including with a Veteran at an ATLAS site. •Controlled (Sensitive) Requests: Mark a request as Controlled (Sensitive). VVC Now v1.4.26: •Opt-In message improvement on create visit screen. •Tech Debt: No functional updates. VALD v1.2.19: •Tech Debt: No Functional Changes. Back-End Updates (VV GFE Svc v1.8.0/ CCS v2.5.1): •Tech Debt – No Functional Changes
Users can check the operational status of OCCHD-supported applications, subscribe for updates, and view notification history by visiting OCCHD's Status Page at https://status.occhdsupport.com/.
Posted Aug 25, 2026 - 17:39 EDT
This scheduled maintenance affects: Virtual Care Manager (VCM) and VVC NOW.