Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 25, 2026 - 20:00 EDT
Scheduled
VISN Leads, FTCs, TCTs, CRH VISN TMH Leadership, VHA OMHSP Telemental Health Champions, Primary Care, TeleStroke, VHA Telehealth Video Visit Providers / Schedulers, VHA Telehealth TMP SMEs, VHA TMH Work Group, Scheduling Manager Group, VVC Implementation Team, VHA OVAC VVC POCS, RPM-HT, OIT CCS UC Pexip Integrated Support Team, EHRM-IO ODCIO TechOps Incident Management Team
Notification Description: Technical Support Tiers will be updating VA Video Connect (VVC) Web to version 2.15.3 on Thursday, June 25, 2026, at 8:00 PM – 11:00 PM ET. Due to the nature of the update and timeframe of implementation, Veteran care should not be impacted.
Affected application: VA Video Connect (VVC) Web – no downtime
Summary of VVC Web 2.15.3 Updates:
Remove the disabled Present Files Icon from the Toolbar. Users should continue to use Share Screen to share content. Update to e911 status message when activation is selected for addresses that do not have 911 service. Fix Admit All - Remediation of an issue where Admit All could show up on the screen even though the session was unlocked. Admit all should only show up when the session is locked.
Users can check the operational status of OCCHD-supported applications, subscribe for updates, and view notification history by visiting OCCHD's Status Page at https://status.occhdsupport.com/