This issue has been resolved with no further issues reported. Scheduling in TMP URS may resume for all sites, if any issues persist, please contact the OCCHD help desk.
Posted Jun 30, 2026 - 16:26 EDT
Identified
VISN Leads, FTCs, TCTs, CRH VISN TMH Leadership, VHA OMHSP Telemental Health Champions, Primary Care, TeleStroke, VHA Telehealth Video Visit Providers / Schedulers, VHA Telehealth TMP SMEs, VHA TMH Work Group, Scheduling Manager Group, VVC Implementation Team, VHA OVAC VVC POCS, RPM-HT, OIT CCS UC Pexip Integrated Support Team, EHRM-IO ODCIO TechOps Incident Management Team
Notification Description: Technical Support Tiers identified an issue in the Telehealth Management Platform Universal Resource Scheduling (TMP URS) when canceling a previously scheduled appointment in TMP URS it is not integrating with downstream applications (ISS, VistA, ect). When users cancel an appointment in TMP URS please check all downstream applications to validate appropriate integration. If the cancellation did not integrate, please manually cancel the appointment in the downstream applications.
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